Cisco Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)


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Length: 5 day (40 hours)

 

Course objectives

After completing this course, students will be able to:

  • Describe the Cisco Collaboration solutions architecture. 
  • Compare the IP Phone signaling protocols of SIP, H323, MGCP and SCCP. 
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication. 
  • Implement Cisco Unified Communications Manager provisioning features. 
  • Describe the different codecs and how they are used to transform analogue voice into digital streams. 
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager. 
  • Implement PSTN access using MGCP gateways. 
  • Implement a Cisco gateway for PSTN access. 
  • Configure calling privileges in Cisco Unified Communications Manager. 
  • Implement toll fraud prevention. 
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster. 
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager. 
  • Describe Cisco Instant Messaging and Presence, the call flows and the protocols. 
  • Describe and configure endpoints and commonly required features. 
  • Configure and troubleshoot Cisco Unity Connection integration. 
  • Configure and troubleshoot Cisco Unity Connection call handlers. 
  • Describe how MRA is used to allow endpoints to work from outside the company. 
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic. 
  • Define QoS and its models. 
  • Implement classification and marking. 
  • Configure classification and marking options on Cisco Catalyst switches.

Course outlines

  • DESCRIBING THE CISCO COLLABORATION SOLUTIONS ARCHITECTURE
  • EXPLORING CALL SIGNALING OVER IP NETWORKS BULLET
  • INTEGRATING CISCO UNIFIED COMMUNICATIONS MANAGER LDAP
  • IMPLEMENTING CISCO UNIFIED COMMUNICATIONS MANAGER PROVISIONING FEATURES
  • EXPLORING CODECS
  • DESCRIBING DIAL PLANS AND ENDPOINT ADDRESSING
  • IMPLEMENTING MGCP GATEWAYS
  • IMPLEMENTING VOICE GATEWAYS
  • CONFIGURING CALLING PRIVILEGES IN CISCO UNIFIED COMMUNICATIONS MANAGER
  • IMPLEMENTING TOLL FRAUD PREVENTION
  • IMPLEMENTING GLOBALIZED CALL ROUTING
  • DESCRIBING CISCO INSTANT MESSAGING AND PRESENCE
  • ENABLING CISCO JABBER
  • CONFIGURING CISCO UNITY CONNECTION INTEGRATION
  • ANALYZING QUALITY ISSUES IN CONVERGED NETWORKS
  • DEFINING QOS AND QOS MODELS
  • IMPLEMENTING CLASSIFICATION AND MARKING
  • CONFIGURING CLASSIFICATION AND MARKING ON CISCO CATALYST SWITCHES